

Having to dispatch a replacement laptop, instead of just a battery is really irritating.
How many Help Desk 1 techs does it take to change a lightbulb?
“Turned bulb off and on again. Confirmed bulb as non functional; room was still dark. Dispatched new room.”
Here’s a reminder that the iFixIt brand name (some of the best at-home repair tools you can easily buy) started as a joke, because Apple devices were so notoriously difficult to repair.